Scope of Services

For over a decade, HICAPS Inc. has been directly involved in the planning, scheduling, coordination and implementation of public service and public safety radio communications system projects.

HICAPS’ Public Safety Telecommunications Team has expertise in both conventional and trunked simulcast radio communications systems serving police, fire, EMS and other Federal, state and local government agencies.

Public Safety Communication Services:

Our HICAPS’ Public Safety Telecommunications Team meets the challenges and mitigates the risks associated with planning, design and implementation of technology based systems.

Our program management approach is to understand each customer’s specific needs and to identify the technical expertise and delivery system to offer the optimum project solution. We are committed to delivering quality projects on time and on budget and strive to exceed our customers’ expectations.

HICAPS Program and Project Management Services include:

  • Needs Assessment
  • Design Review & Planning
  • Resource & Logistics Planning
  • Cost & Budget Forecasting
  • Risk Mitigation Support
  • Contract Documentation Review
  • Critical Path Scheduling (CPM)
  • Project Team Coordination
  • Program & Administrative Procedures
  • Reporting & Progress Assessments
  • Submittals Management
  • Procurement Tracking System/Schedule
  • Inventory Management Systems
  • Installation Management Procedures
  • 3rd Party Vendor & Subcontractor Coordination
  • Standards & Quality Control Inspections
  • Claims Avoidance & Analysis
  • Project Delivery & Closeout

HICAPS’ RF system engineers and system technologists are highly trained and knowledgeable in the design and integration of public safety radio systems. Working together, our engineers and technologists deliver sound and proven technical solutions to two-way radio users.

HICAPS Two-Way RF Systems Engineering Services include:

  • Systems Surveys & Inventories
  • Frequency Coordination
  • Antenna Systems Design
  • Combiner Retuning Analysis
  • System/Ancillary Equipment Design
  • Detail Design Reviews
  • Computer Aided Drafting (CAD)
  • Equipment Layout/Coordination
  • Agency Interoperability Planning
  • Test Plan Development/Review
  • Radio System Cutover
  • Coverage Testing & Reports
  • As-Built Documentation


HICAPS offers preconstruction, construction and post construction services to provide tailored solutions to meet customer project requirements while ensuring schedule, budget and quality. HICAPS holds unlimited general contractor licenses.

HICAPS provides the following RF Site and Dispatch Center Construction Services:

  • Requirements Planning
  • Conduct Site Surveys and Evaluations
  • Site Acquisition / Lease Negotiations
  • Zoning Approval & Regulatory Permits
  • Design & Construction Drawings
  • Written Specifications
  • Estimating and Budgeting
  • Value Engineering & Constructability Review
  • Develop Request for Proposals
  • General Contracting & Bidding
  • Construction Management
  • Site Supervision, Inspections & Compliance Reviews
  • OSHA Compliant Safety Program
  • Punchlist Resolution
  • Systems Startup & OEM Training
  • As-Built & Closeout Documentation
  • Site & Dispatch Center Commissioning

HICAPS employs certified instructors and trainers with years of classroom and real world experience. We provide two-way radio users with the technical and hands-on knowledge necessary for the users to perform at a high level and with confidence.

HICAPS provides Certified User Instruction for the following:

  • Subscriber Portables
  • Subscriber Mobiles
  • Console Systems
  • System Management Terminals
  • Radio Programming Software
  • Admin/Alias Database

HICAPS’ project team has been involved in the planning and implementation of over 100 rebanding projects. Leveraging HICAPS’ program management and RF engineering teams, we have the experience and depth of resources to assure the successful implementation and completion of these complex projects.

HICAPS provides the following 800 MHz Rebanding Services:

  • System & Frequency Inventories
  • Subscriber Planning, Coordination & Installation
  • Suitability Assessments
  • Cutover & Fallback Plans
  • Interoperability Planning
  • Baseline Performance Testing
  • Detail FNE Installation Schedule
  • Equipment Inventory / Warehousing
  • RF Verification Testing
  • Negotiation Support
  • Coordinate Communications with the Transition Administration

HICAPS has certified, highly trained and experienced Communications Site Installation Inspectors (CSII).  HICAPS CSII auditors conduct on-site evaluations of communications equipment, infrastructure and facilities to include review of grounding of installed equipment, shelter/tower construction adherence to local building codes, and electrical safety reviews.    HICAPS provides inspection services across the continental United States and in international countries.

HICAPS provides the following Site Inspections / R56 Services:

  • Pre-Audit Inspections
  • Design & Shop Drawing Review
  • Comprehensive Reporting
  • Post-Audit Consulting
  • Remediation Services

Specialized Expertise

HICAPS employs a diverse group of highly motivated individuals with telecommunications, construction, and project management skills.

Our team of specialized professionals is composed of:


  • RF Systems Engineers
  • System Technologist
  • Information Technology Experts
  • Certified Training Instructors
  • ETA Certified R56 Auditors


  • Construction Managers
  • Professional Engineers (PE)
  • Superintendents/Foremen
  • Safety Managers

Program & Project Management

  • Project Managers
  • Scheduling Professionals
  • Quality Control Specialist
  • Project Administrator

HICAPS’ experienced staff of engineers, technologists and managers is highly trained and knowledgeable in the public safety communications arena.

Our Telecommunications, Construction and Project Management Teams are versed in all aspects of Public Safety Communications Interoperability, Public Safety Interoperability Consulting and P25 Interoperability including:

  • Wide Area Networks-Microwave, Lease Line, Copper T1, Fiber Optics
  • Tunnel Distributed Antenna Systems (DAS)
  • In-Building Bi-Directional Amplifier Systems
  • Alarm, Control & Monitoring Systems
  • Computer Aided Dispatch (CAD)
  • Mobile Data Reporting
  • Automatic Vehicle Location (AVL) Systems